Last updated Sep 27, 2026Open in dashboard
Troubleshooting
No announcement was posted
| Cause | Fix |
|---|---|
| Birthdays is turned off, or Announcement Channel is Disabled | Turn the module on and pick a channel on Birthdays > Settings. |
| The Announcement Hour has not been reached on the server's clock | Announcements start at that hour in the server's timezone. Check Settings > Locale & Timezone. |
| The member's birthday ended while the bot was offline | Late birthdays are not announced. Missed hours are caught up only while the birthday is still going. |
| The bot cannot post in the channel | Give it View Channel and Send Messages there. |
| The member left the server | Only current members are announced. |
The birthday role was not given or not removed
- The bot needs Manage Roles, and its highest role must be above the Birthday Role (Server Settings > Roles).
- The role follows the member's own timezone, not the server's. A member who never set a timezone uses the server's.
- The role is removed within a minute of the birthday ending, and from everyone when the module is turned off. If the bot cannot manage the role, it stays.
Age roles are not assigned
- The member must have saved a birth year. Turn on Require Birth Year so new birthdays include one.
- Age roles change on the member's birthday or when they save their birthday on the dashboard. Creating a group or running
/birthday setdoes not assign them. See When age roles update. - The bot needs Manage Roles and must be above the age roles.
/birthday set says the date is invalid
Use numbers for both the day and the month: /birthday set day:15 month:3 is 15 March. The date must exist, and a year must be between 1900 and last year.
The date is wrong in /birthday next
The day and month were probably swapped. Run /birthday set again with the right values; it replaces the old birthday.
A member does not show in /birthday next
Only members who are in this server and have saved a birthday are listed. Check with /birthday view user:@member.
Can members have a different birthday per server?
No. A member has one birthday, used in every server with this bot. /birthday forget removes it everywhere.